FAQ

  • When will I get my order?

    I aim to dispatch orders within 3 - 5 working days. After dispatch:

    UK - 1-2 working days

    Europe - 3-5 working days

    Worldwide - 6-7 working days

  • Do you ship internationally?

    Yes! My international shipping options are Royal Mail International Standard (untacked) and Royal Mail International Tracked.

  • Customs (EU customers)

    You may have to pay customs or VAT charges and a handling fee in the receiving country before you can claim your parcel. This will be dealt with by your country's customs office.

    Many countries do not charge custom fees until an order is over a certain threshold, so this will not apply to everyone.

    If your order has not arrived, then it may be being held at your local customs office. Please contact them and pay the customs fee to receive your order.